I’m Kate

Your virtual sidekick

Let's Work Together!

My Services

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Administration

  • Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf

  • Maintaining comprehensive and accurate records

  • Performing minor accounting duties

  • Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary

  • Answering phone calls in a polite and professional manner

  • Managing the executive’s calendar, including making appointments and prioritizing the most sensitive matters

Staff Support

  • Collaborating with the human resources department to identify and reach staffing requirements

  • Keeping staff up to date on the company’s latest developments

  • Managing the firm’s community outreach programmes

  • Corresponding with community representatives

Website Development

  • Domain Name Setup
  • Website Hosting Setup
  • Website Build

Office Management

  • Managing schedules and calendars

  • Attending meetings and taking minutes

  • Managing correspondence

  • Overseeing the budgets

  • Writing reports

  • Developing programmes

  • Coordinating travel plans and itineraries

Channel Management

  • Manage relationships with channel partners
  • Monitor sales and operational results based on KPIs
  • Continuously train sales teams on company offerings
  • Reporting
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Customer Success Management

  • Establish and maintain customer relationships
  • Establish customer service policies and practices
  • Provide high-level technical and product support
  • Supervise and develop customer success teams

Email Management

  • Use a folder system
  • Set up filters and rules
  • Use templates and shortcuts
  • Follow up on any outstanding emails
  • Draft responses
  • Forward messages/inquiries to other team members

Social Media

  • Set up new pages, accounts, and groups
  •  Promoting new and old posts across social media
  • Sharing images/videos/articles
  • Replying to mentions/messages/comments

Project Management

  • Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks
  • Structure and manage integrated, multitrack performance databases for digital, print, social, broadcast, and experiential projects
  • Develop and maintain partnerships with third-party resources, including vendors and researchers
  • Assign and monitor resources to ensure project efficiency and maximize deliverables
  • Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan